Terms and Conditions

2. Amendments

The Company may update the Terms at any time for legal, commercial, or service-improvement reasons, without prior notice. Revised versions and effective dates will appear on the Site. Changes are announced by posting updates. You are responsible for reviewing the current Terms regularly. Disagreement allows you to stop using the Site and close your account. Post-update usage implies acceptance, whether notified or not.

3. Eligibility and Jurisdiction

3.1 Only individuals aged 18 or older (or the legal gambling age in their jurisdiction) may register or use services. The Company may request age-verifying documents. Underage use violates Terms, risking permanent account blockage without refund.

3.2 Online gambling legality varies by country. The Company offers no legal advice or assurances. You assume full responsibility for compliance with local laws.

3.3 Services will not contravene your jurisdiction's gambling laws. By using the Site, you warrant legality in your area. The Company bears no liability for unlawful access.

3.4 Accounts and deposits are prohibited for residents of the United States, Spain, Ukraine, France, Georgia, Netherlands, and Italy. This list may change without notice. Violations lead to account blockage; withdrawal decisions rest solely with the Company.

3.5 You alone handle any taxes or fees on winnings per your local laws, including reporting obligations.

3.6 Strict anti-money laundering (AML) policies apply. Due diligence monitors all customers. Anonymous or nominee accounts are forbidden; unverified ones undergo identity checks. Politically exposed persons (PEPs), their families, and close associates face enhanced scrutiny. Know-Your-Customer (KYC) requires passport copies, utility bills, or bank statements upon request. Non-compliance may result in service denial without explanation.

4. Account Creation

4.1 Registration requires a valid email, full name, birth date, phone number, and password via the "Your Account" section.

4.2 Provide accurate details; the Company may verify via documents. Refusal risks temporary or permanent suspension.

4.3 Maintain up-to-date personal information. Inaccuracies may restrict transactions or block accounts.

4.4 Contact support via live chat or casigoodcasino.uk.com for registration issues.

4.5 One account per person, device, IP, and phone. Additional "duplicate" accounts may be closed, with all related transactions, winnings, bonuses voided, and funds potentially forfeited. Permission is needed to recreate lost-access accounts. Gaming with bonuses is barred in numerous specified slots (full list available on-Site). Duplicate accounts created to abuse promotions forfeit deposits and bonuses.

5. Identity Verification and AML

5.1 You warrant being of legal age, sole fund owner, providing truthful data matching payment methods, accepting loss risks, and understanding game rules without harming the Company's reputation.

5.2 The Company may perform verification checks, including via third parties.

5.3 Withdrawals may pause during verification.

5.4 False or mismatched information breaches Terms, allowing immediate blockage.

5.5 Underage gambling voids all transactions, confiscates funds, cancels bets, and requires repayment. KYC involves selfies, ID photos, address proofs, payment method scans (partially obscured), and source-of-funds declarations. Genuine documents are mandatory; failures block accounts. Third-party agencies may confirm details with your consent. Suspicious transactions trigger reports to authorities, account freezes, and fund withholding. Deposits from illicit sources are prohibited; unusual activity prompts monitoring and potential police reports. Withdrawals use deposit methods unless impractical, per AML rules.

6. Credentials and Security

6.1 Keep login details confidential. Use "Forgot Password" for recovery.

6.2 You bear responsibility for all account activity and third-party losses.

6.3 Report unauthorized access immediately; the Company is not liable for resulting damages.

7. Deposits, Transactions, and Withdrawals

7.1 Games require account funds.

7.2 Deposits must be legal; you cannot reverse transactions to evade liability.

7.3 Third-party funds are rejected; only your named payment methods qualify. Violations confiscate winnings.

7.4 Bank transfer returns incur receiver-paid fees.

7.5 SMS deposits require profile phone verification; operator credits are banned, risking blacklisting.

7.6 Cash is unacceptable; third-party processors may handle payments under compatible terms.

7.7 You will not dispute valid transactions or seek refunds, reimbursing collection costs.

7.8 Fraudulent deposits allow account blockage, payment cancellation, winnings recovery, and authority notifications. The Company is not responsible for unauthorized card use.

7.9 Accounts are not bank accounts—no interest, insurance, or guarantees.

7.10 Currency fluctuations (including crypto) are your risk.

7.11 1Click payments are final, legal, and your responsibility for taxes/fees.

7.12 Recurring payments auto-debit; cancel via support five business days prior.

7.13-7.18 Withdrawals need cleared deposits, completed verification, full profile (confirmed phone/email), same-method returns, recent deposits, and wager requirements (3x deposit minimum in select games; no Live Slots counting). MasterCard returns use alternatives. Large withdrawals (>€1,000) demand ID, address proof, card scans. Incomplete bonuses block payouts. Limits: €2,000 daily, €10,000 weekly, €40,000 monthly (status-adjusted). One pending request max; large e-wallet payouts negotiated. Ungamed funds incur 20% fee. Big withdrawals (>€1,000) face 72-hour transaction reviews. No-deposit bonuses cap payouts; requests review within 36 hours.

8. Betting Rules

8.1 Verify bet details before confirmation.

8.2 Check transaction history in "Balance."

8.3 Breaches allow transaction refusal; acceptance requires confirmation. Contact support if unconfirmed.

8.4 Cancel bets via support request.

8.5 One active tab per account; multi-tab play voids winnings and risks blockage.

8.6 Site time: UTC+3 for promotions.

9. Prohibited Conduct

9.1 Bans include data sharing, malware, bots, stolen cards, laundering, and collusion.

9.2-9.9 Suspicions void winnings/bonuses; conspirators face suspension. Report fraud promptly. Fraud allows service denial, account closure, no refunds, and authority alerts. Prohibited software triggers 75-day probes and potential permanent bans.

10. Additional Bans

10.1-10.6 No abuse, spam, hacking, commercial copying, or chip-dumping. Technical errors are not the Company's liability; account trading is forbidden.

11. Account Closure

11.1-11.7 You remain liable until closure confirmation. Debts may deduct pre-closure. Blocked/canceled accounts forfeit balances/bonuses. Closure ends obligations. Auto-closure for service cessation, linked blocked accounts, hacking, manipulation, fraud, prohibited jurisdictions, or abuse. Inactive 180+ days incur €5 monthly fees until zero. Fraudulent closures lock funds; others may transfer to regulators. Self-exclusion lasts 30 days.

12. Site Changes

The Company reserves the right to modify, suspend, or discontinue any aspect of the Site at its sole discretion without prior notice.

13. System Errors and Technical Issues

System errors limit liability to corrections. Defects allow bet cancellations; erroneous credits must be returned. No responsibility for losses from errors, interceptions, or implied warranties.

14. Indemnification

Breaches demand full indemnification. Remedies include warnings, suspensions, account blocks, and forfeitures.

15. Intellectual Property

All content, trademarks, logos, and materials on the Site are protected by intellectual property laws and remain the exclusive property of the Company.

16. Privacy and Data Protection

Personal data is collected, processed, and stored in accordance with the Company's privacy policy. Users consent to data processing as outlined in the privacy policy.

17. Cookies

Cookies enhance Site functionality and user experience. By using the Site, you consent to the use of cookies as described in the cookie policy.

18. Complaints and Dispute Resolution

Complaints should be directed to customer support. Server records and Company determinations prevail in all disputes. The English version of these Terms governs in case of discrepancies.

19. Assignment of Rights

The Company may transfer, assign, or delegate its rights and obligations under these Terms without notice. Users may not assign their rights.

20. Force Majeure

The Company is not liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, or technical failures.

21. Waivers

Waivers of any provision must be in writing and signed by the Company. Failure to enforce any right does not constitute a waiver.

22. Severability

If any clause or provision is deemed invalid or unenforceable, it shall be severed without affecting the validity or enforceability of the remaining provisions.

23. External Links

The Site may contain links to third-party websites for informational purposes only. The Company bears no responsibility for external content or services.

24. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

25. Language

The English version of these Terms and Conditions is the official and binding version. Translations are provided for convenience only.

26. Contact Information

For questions, concerns, or support regarding these Terms, please contact:

• Live Chat: Available on the Site
• Email: casigoodcasino.uk.com

27. Bonuses and Promotions

Bonuses are activatable rewards with specific wager requirements (e.g., maximum €2 bet per spin, variable game contributions, 3x sports acceleration at odds 1.5 or higher). Only one bonus can be active at a time; others must wait until the current bonus is wagered or canceled. Bonuses are non-refundable.

Bonus abuse includes minimal-risk wagering, bet patterning, or other exploitative behavior, and risks bonus bans, account verification requirements, or compensation claims. Bets equal to or less than 20% of the bonus amount count toward wagering requirements. Deferred game rounds may void accounts. Maximum bonus payouts may apply.

Bonus terms are subject to change. A confirmed phone number is required to receive bonuses.